Sometimes you just have to watch and listen. When you do you just might learn something. The best part of it is when you learn from those you’ve trained to the point that they’re now training you. That cycle should never end. Learning and training have nothing to do with rank and everything to do with treating every person with the respect and dignity that you wanted when you started. Empower and encourage your crew and just watch all the amazing things that can happen. Take every opportunity to make it better than you found it.